We take the protection of your data very seriously. Find out how we collect, use and protect it.
Last updated: 21 April 2026
This privacy policy applies to all users, clients and visitors of NerionSoft services. It transparently describes our practices regarding the collection, use and protection of your personal data.
At NerionSoft, the trust of our clients is our priority. We handle your information with the utmost respect and in strict compliance with the GDPR (General Data Protection Regulation).
We only collect the information strictly necessary to provide our services.
First name, last name, professional email address, phone number.
Company name, job title, industry, headcount.
IP address, browser type, pages visited, time spent on the site. Anonymised after 13 months.
Exchange history, contact preferences, support requests.
Your data is used exclusively to:
Create and manage your account, process your orders and deliver our software solutions.
Analyse the use of our services to optimise the user experience.
Answer your questions, keep you informed of updates and send you relevant information.
Meet applicable legal and regulatory requirements.
Your data is never sold. It may only be shared with our certified technical partners, in strict compliance with GDPR standards and solely for the purpose of providing our services.
Our servers are protected by state-of-the-art security systems and are subject to regular audits. We use SSL/TLS encryption for all sensitive data transmissions.
In accordance with the GDPR, you have the following rights:
Obtain a copy of the personal data we hold about you.
Correct or update inaccurate or incomplete information.
Request the deletion of your data under certain conditions.
Object to the processing of your data on legitimate grounds.
Receive your data in a structured and commonly used format.
We retain your personal data only for as long as necessary to provide our services or to comply with our legal obligations.
Account data is retained for as long as your account is active. Billing data is retained in accordance with tax and accounting obligations (generally 10 years).
Browsing and analytics data is retained for a maximum period of 25 months.
Our site uses cookies to improve your browsing experience and analyse traffic. You can manage your cookie preferences at any time via your browser settings.
We use both essential cookies (necessary for the site to function) and analytical cookies (to understand how you use our services).
We reserve the right to modify this privacy policy at any time. Any material change will be notified to you by email or via a notice on our site.
For any question regarding the protection of your personal data or to exercise your rights, please contact our Data Protection Officer. We commit to responding within 30 days at most.
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