Frequently asked questions

48 hours. Our team handles configuration, PMS connection and testing. You just approve. No technical skills required on your end.

0% commission. Every booking made through your engine comes back to you in full. That is the whole point of direct booking.

Yes, the interface is fully customisable: colours, logo, layout. The engine integrates visually into your site as if it were part of it.

Yes, 5 languages available by default. Additional languages can be added on request.

Synchronisation with your PMS is instant. Every booking is updated immediately — zero overbooking risk.

Yes. Breakfast, parking, spa — your guests compose their stay at the time of booking. It is one of the main levers for increasing revenue per reservation.

60% of bookings come from mobile. Our engine is designed mobile-first from the very first line of code, not retrofitted afterwards.

First mockups are visible within 1 to 2 weeks. The site typically goes live within 3 to 6 weeks, depending on project complexity.

Yes, mobile-first by design. 60% of your visitors browse on smartphone — we design for them from the first wireframe, not at the end.

Yes. Every site is delivered with a bespoke CMS. Edit your texts, images and offers without any technical skills.

Yes. Semantic structure, loading speed (PageSpeed > 90), markup, sitemap. SEO is built in from the start, not added afterwards.

Yes, and that is the recommended combination. Website + booking engine = complete online presence, with zero OTA commission.

Sales follow-ups, employee onboarding, quote generation, automatic reports, invoicing, stock alerts — any repetitive and predictable process is a candidate for automation.

No. We integrate with your current tools: CRM, ERP, messaging, accounting. The goal is to eliminate friction between them, not replace everything.

A first functional module is delivered in 4 to 6 weeks. We work in short sprints with regular demos — not a single delivery after months in the dark.

6 months on average across our projects. We always start with a free audit that gives you a clear estimate before any commitment.

Automation connects and orchestrates your existing tools to eliminate manual tasks. Custom software creates a brand-new tool fully adapted to your processes. Both can be combined.

Yes. We also work with service companies (SMEs, mid-size firms) on automation and bespoke software projects, regardless of sector.

Yes. Our solutions expose documented APIs to integrate with your existing systems. Our technical team supports the integration throughout.

We work with the leading PMS systems on the market via API or native integrations. The connection is handled by our team in under 24 hours.

Yes. Every project includes a staging environment for validation before going live.

Yes. Encrypted data, end-to-end SSL/TLS, GDPR compliant. No third-party access without your explicit authorisation.

Monday to Friday, 9 am–6 pm. For critical incidents related to the booking engine, a response is guaranteed within 4 hours.

By email via your client portal, or directly through our contact page. Average response time is 24 hours.

Yes. Every project includes training for your teams on the tools delivered.

Yes. We monitor your automations continuously and intervene proactively in the event of an anomaly. A service contract can be put in place based on your needs.